Refund policy

We offer a 30-day refund policy from the date of delivery.

If you are not satisfied with your purchase, you may request a refund within 30 days of receiving the product. To be eligible for a refund:

  • The item must be unused and in its original condition

  • The item must be returned in its original packaging

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within 5–10 business days.

Shipping costs are non-refundable.

To initiate a return or refund, please contact us at:
📧 contact@mateusmonteirollc.shop